Cant get a refund
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I bought a monitor from somebody who lives a few minutes from my route to work. It was advertised as HDMI+ cable. Paid. Then went to his house - not HDM and no cable. I took it home on the basis of him paying for the DVI-->HDMI adaptor. I bought one, didnt work..bought a better one, still not working. The monitor basically doesnt work. He has excellent feedback but I dont understand why he lied about the cable and the technology. He refused the refund without me handing it back. I said refund first. It went to Ebay and Paypalk who said I had to pay for tracking - thats half the refund gone so IO said no. he now refused to communicate with me and Paypal are not helping...they have referred it to my bank (only half of the funds came from there) - he reckons paypal have got the money. Where can I turn?
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Because you picked up the item in person, unfortunately it seems you're ineligible for Buyer Protection. (Had you paid with a credit card, your card issuer could have probably helped.)
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Thanks
That seems to be for "Not received"
It was part Paypal, part card...item not as described
So yes I am protected.
My annoyance is that the seller tells me Paypal have taken his money back and have sent the claim to the card issuer.
They should send the money back to the card issuer and the rest back to me
They are now not allowing me to open another claim
They dont seem to have an email
So I have a broken monitor with no HDMI tachnoolgy
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