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Can't upload files to my case in the resolution center

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New Community Member

Can't upload files to my case in the resolution center

So I have an dispute I opened up a while ago and recently got a response saying that Im eligible for a refund and that I just need to return the items to the sender and provide a photo of the tracking number and screenshot of purchase. Well I've been trying to upload the files on here and keep getting sent to a blank page with no options. Very frustrating and not sure what to do?