Because that's exactly what a company did to me. I bought an intangible item, they did not deliver. I went through the dispute processes and they require that i provided proof that I did NOT receive the intangible item. Because I was unable to provide evidence that the transaction did not occur I lost the dispute and they will not allow me to appeal. I opened a paypal dispute and got suspended pending i drop the dispute with them in paypal.
Here is an email and a section of there user agreement. Is this legal and does this violate any paypal agreements/tos?
Thank you for your email regarding the suspension of your account. It has come to our attention that your account was suspended due to violation of a major policy on Order ID .
Note that as indicated in our User Agreement (https://www.playerauctions.com/help/content/secure-buyer-delivery-agreement/) the Buyer shall NOT attempt to arbitrate or dispute the Buyer’s payment with any party other than PlayerAuctions and the Committee.
Based on our investigation, the case is still open, and it is our discretion to not allow your PlayerAuctions account to be reactivated until the case has been cancelled from your end.
I appreciate your cooperation as we resolve the suspension of your account. If you have any additional questions, please reply to this email.
In the event that an Order is escalated to the PlayerAuctions Final Resolution Committee, the Buyer shall not:
- Attempt to arbitrate or dispute the Buyer’s payment with any party other than PlayerAuctions and the Committee.
