Buyer returning item
Jkuspiel
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Posted on
Aug-02-2017
04:38 PM
Hi all so i sold a ring that i had after my ex wife and i got divorced. I posted all the specifications from the ring which i had documentation for. I posted images as well on ebay also sent the documentation with the ring which was sold on ebay. The buyer messaged me on ebay a day after receiving the ring stating that she brought the ring to two different jewelers and they said the clarity and color of the ring were not accurate. I told the buyer she could return the ring ad contents to me but she wants to hold the ring and bring it to another jeweler monday a week after having it. I said i would rather not return it immediately if there is an issue with it. I did put on the listing no returns. Now that the funds have been received by me the buyer has not messaged me about making a return. Any suggestions? Thanks all.
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DPCreations
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Aug-02-2017
05:21 PM
If you want the ring back, don't delay; get it back immediately.
There are other options but you need to work wih the buyer for solution.
Do you want to fight the return or negotiate a quick resolution.
Whac-A-Mole
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Aug-15-2017
09:35 PM
she could change her mind and keep the ring,it happens.
but the longer she stalls,the worse it COULD get,switch a roo,is a possibility.
ask he if she wants to return it,you can pick up return shipping and insurance.
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