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Buyer Has Wrong Address Details On Account

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New Community Member

Buyer Has Wrong Address Details On Account

Hi All, I just recieved a payment and as always I asked the buyer to check the address details and apparently they are wrong so was provided with the new details however I know I won't be covered if I send the items to an address different to the one provided to me when payment was recieved so what do I do now? The buyer says she has since changed the address but I don't have any details of this. Pleasw help. Lisa
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Volunteer Advisor

Re: Buyer Has Wrong Address Details On Account

Refund the money and ask the buyer to send payment again with the correct address.


Kudos are greatly appreciated. Smiley Happy
1 REPLY
Highlighted
Volunteer Advisor

Re: Buyer Has Wrong Address Details On Account

Refund the money and ask the buyer to send payment again with the correct address.


Kudos are greatly appreciated. Smiley Happy