Buyer Has Wrong Address Details On Account

LisaWhyatt
Contributor
Contributor
Hi All, I just recieved a payment and as always I asked the buyer to check the address details and apparently they are wrong so was provided with the new details however I know I won't be covered if I send the items to an address different to the one provided to me when payment was recieved so what do I do now? The buyer says she has since changed the address but I don't have any details of this. Pleasw help. Lisa
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Refund the money and ask the buyer to send payment again with the correct address.


Kudos & Solved are greatly appreciated. 🙂

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Refund the money and ask the buyer to send payment again with the correct address.


Kudos & Solved are greatly appreciated. 🙂
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