Broken item purchsed on Ebay.

Behr22
Contributor
Contributor

I received a dash cam from a company in China that was purchased on Ebay.

It failed after 2 weeks. I tried everything in the instruction manual but it will not function.

I tried contacking the seller, (365buyitnow), but they have not answerd my emails.

 

Do I have any recourse through Buyer Protection.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Behr22

 

You can file a dispute for item received but not as described via the ''resolve a problem'' link lower left of your paypal summary page.

 

But you would be required to return it trackable first if you win the dispute before you get a refund.

 

Sometimes that is worth more than the item costs.

 

But that is what you get when you buy cheap stuff from China.    Smiley Sad


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Whac-A-Mole
Frequent Advisor
Frequent Advisor

file on Ebay first,Ebay expects seller to pay for return shipping,but how would it enforce overseas transaction ,I dont know,call Ebay 

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