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Nikkisinn
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Posted on
Apr-06-2018
06:31 AM
Today morning i receive an email 'thank you from ALIBABA GROUP LTD' but i didnt buy something from there. What can i do?
2 REPLIES 2
Oregon11
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Apr-06-2018
10:51 AM
It could be a phishing email.
If you clicked on any links in the email and logged into what you thought was the PayPal website, you need to change your PayPal password.
Here is a PayPal link with info on how to spot a fake PayPal email.
PayPal_Tricia
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Apr-08-2018
12:44 PM
Hi @Nikkisinn,
I'm sorry for any concern this has caused.
@Oregon11 is on the right track! Checking to ensure the email was from us is the right step. You'll also want to check your PayPal account for any unauthorized account activity. If you notice any unauthorized activity, please report this to us.
I hope this information helps!
Thanks,
PayPal_Tricia
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