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ACCOUNT HACKED

New Community Member

ACCOUNT HACKED

Hi!  My account has been hacked.  Someone went in and made a $581 dollar purchase on a website and then went ahead and closed my account.  This is a new account I had to create to get in touch with Pay Pal.  Has anyone had this issue occur before?  Does PayPal come through with support with an issue like this?

 

Thanks!

1 REPLY
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Moderator

Re: ACCOUNT HACKED

Hi @melanie1970,

 

Oh no! I'm so sorry to hear about the unauthorized activity and the closure of your account. That complicates things, but PayPal can still take a look. Please contact customer support so a representative can manually open the investigation and give you the next steps. You can reach customer support by Facebook, Twitter, or phone or email.

 

Olivia

 

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