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$2000 in online fraudulent charges Dec 25 , 2017 ! Can’t get in touch with PayPal!

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$2000 in online fraudulent charges Dec 25 , 2017 ! Can’t get in touch with PayPal!

Hi , I’m a business owner in Northern California! I just pulled up my PayPal account on my phone app ! $2000 in fraudulent charges ( several online clothing companies) have been taken out of my account within a 4 hour period ! Is there not a 24/7 customer service person to handle this ?? It’s scary and my bank account is linked as well , these monsters can just keep ordering stuff online ! Help
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Volunteer Advisor

Re: $2000 in online fraudulent charges Dec 25 , 2017 ! Can’t get in touch with PayPal!

@Monika081373

 

File for unauthorised transactions via the 'resolve a problem link' lower left of your paypal summary page or go straight to the resolution centre.

Once logged paypal will investigate for you.

In the meantime do a virus scan on your computer and change all your passwords etc.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.