Is there anyway possible for me as a dealer of digital goods to stop chargebacks against me. I own a community of servers of a game and the people that play on the game can buy stuff ingame that give them more stuff. What happens most of the time is that a person will buy stuff then when they no longer play on the server or already have used the item they will make a chargeback claim and say that the payment was unaurotized which I know that isn't true. I use paypal a lot and have a lot of money in my account. I am about to change to another internet currency instead for my products to be better secured. Is there anything I can do or say that will help me win most cases? I have had well over 50 chargebacks with very little of them myself winning. Please help
As a chargeback is filed directly via the buyers creit card and not via a paypal dispute and its the card company that make the decision then sadly there is not a lot you can do about it.
Advice is voluntary. Kudos / Solution appreciated.
My advice is to not sell any virtual goods or tickets using PayPal. You have very little protection from chargebacks.
I sold $550 for some event tickets, which were then charged back. I checked with the show promoter/agency and confirmed the tickets were scanned/used. No luck so far.
