Received partial refund, but less than agreed upon. Need help.

mikeyen
Contributor
Contributor

Hi all,

 

Long story short, I've purchased an item that arrived damaged, was offered a partial refund by the seller, but after I have sent the item back I received a refund in a different amount than what we had agreed to (everything was in the emails).  What are my options?

 

Thanks.

 

Mike

 

*Edited for brevity.

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2 REPLIES 2

snowshoe
Frequent Advisor
Frequent Advisor

If you paid using a credit card, it's possible your card issuer can do a chargeback.

 

Your options with PayPal may be limited if your past the 45 day window for opening disputes.

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profdata
Frequent Contributor
Frequent Contributor

@mikeyen wrote:

Hi all,

 

Long story short, I've purchased an item that arrived damaged, was offered a partial refund by the seller, but after I have sent the item back I received a refund in a different amount than what we had agreed to (everything was in the emails).  What are my options?

 

Thanks.

 

Mike

 

*Edited for brevity.


Why would you accept a partial refund from an item that arrived damaged. 

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