Hi guys, I recently turned my dispute into a claim. And now, it shows that ' it requires my action', however when I click on the respond, there aren't any buttons or links to upload pictures or commentaries.
I can just see the following :
Status
The seller has responded to our request for tracking information. We haven’t confirmed the tracking information yet but wanted to share it with you.
- virtual goods tracking # virtual goods
What happens next
Please review the information and let us know how you would like to proceed.
If you've resolved this problem, you can cancel this claim anytime.
If you received the item but it's different than you expected, you can change your reason for this claim.
Supporting documents
Files (0)
You haven't submitted any files.
Faxes (0)
You haven't submitted any faxes.
Back to Resolution Center
So my question is, how am I supposed to respond to this claim?, I already tried to contact paypal but I had some phone issues, and couldn't get to talk to them.
Can anyone help me please?
