Item stopped working & unable to contact seller

Hullmeister
Contributor
Contributor

on 5th August I purchased a tablet via ebay, this item was received in the required time and product worked perfectly, just over 2 weeks ago the tablet stopped working, I have tried to contect the seller twice via ebay messaging, first on the 19th January then again on the 26thJjanuary and have not receievd a reply.

 

Ebay no longer recognises the products item code as it is no longer in their database and any atempt at finding how to start a resolution without the item number fails and you keep going around in circles on their web page.

 

An ebay forum posts states that a claim for a refund can be made via paypal if. Is this  correct?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Hullmeister

 

You have up to 6 months on paypal to open a dispute for item received but not as described.

 

HOWEVER after this long a time its unlikely they will find in your favour but you can always give it a try.


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