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berz New Community Member
New Community Member
Posts: 1
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I accidentally closed the case.


from 24th of January, I can not get an answer.
I have not received the order. 

 

trying to add information to the center of solving problems, I accidentally closed the case.
Please return the case to investigate. Order is received. Seller is not responsible for my treatment.

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Administrator PayPal_Frank
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Posts: 1324
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Re: I accidentally closed the case.

Hi berz,

 

Welcome to the community!

 

Community members aren't able to view your account to help with this issue.  I know cases cannot generally be reopened but I recommend contacting Customer Service to see if there are any other options as the case was closed by mistake.

 

I hope everything works out. Smiley Happy

 

- Frank

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