Showing results for 
Search instead for 
Did you mean: 

I accidentally closed the case.

New Community Member

I accidentally closed the case.

from 24th of January, I can not get an answer.
I have not received the order. 


trying to add information to the center of solving problems, I accidentally closed the case.
Please return the case to investigate. Order is received. Seller is not responsible for my treatment.


Re: I accidentally closed the case.

Hi berz,


Welcome to the community!


Community members aren't able to view your account to help with this issue.  I know cases cannot generally be reopened but I recommend contacting Customer Service to see if there are any other options as the case was closed by mistake.


I hope everything works out. Smiley Happy


- Frank

If you see a helpful post, please accept it as a solution or give the author kudos. Smiley Happy Thanks!