If you think you’ve received a suspicious email or have been directed to a fake website, forward it to email@example.com and we’ll investigate it for you. After you send us the email, delete it from your inbox. If you clicked on any links or downloaded any attachments within the suspicious email or website, log into your account and view your transactions. It’s also a good idea to change your password.
Community members aren't able to view your account to help with this issue. I know cases cannot generally be reopened but I recommend contacting Customer Service to see if there are any other options as the case was closed by mistake.
I hope everything works out.
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