transfer problem. anyone can help me?

JYang
New Community Member

I want to top up my paypal via my debit card. Last time I did this through ideal so there is a transfer record in my bank account, in which shown a receive account of paypal. In this case I just directly transfer money from my bank account to this paypal account. But It seems not work... I haven't receive it in my paypal. I am not sure the way I top up is right. Did anyone did the same before?

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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hi JYang, 

 

I'm sorry to hear the funds didn't show up for you. Have you logged in to see if there are any pending transfers or anything in the balance? These can sometimes be on a small delay, which may be what has happened here. I apologize for any inconvenience! If you don't see the funds there, please reach out to us so we can look into it. Thank you!

 

- Ashley M


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