return shipping cost refund

marlia
New Community Member

I recently returned an item from a purchase I made using Paypal.  How do I apply for the refund of the return shipping fee?

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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@marlia

 

Ask the merchant if they will refund you that cost.


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lancelotme
Frequent Contributor
Frequent Contributor

Buyer pays return shipping unless seller agrees to refund.

If it is an Ebay transaction and you open a case of item not as described,then seller pays return shipping.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Activate PayPal Returns on your account:

https://www.paypal.com/webapps/mpp/returns

 

Be be sure to read the terms & limitations/FAQs first.


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kernowlass
Esteemed Advisor
Esteemed Advisor

@sharpiemarker

 

Not really worth it for the odd return is it??

 

to get refunded for up to $30 on 11 eligible purchases a year.

 

I haven't returned 11 items in 15 years.......lol


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kepcal
New Community Member

Instructions refer to a non exitant link "request a refund" in the


@sharpiemarker wrote:

Activate PayPal Returns on your account:

https://www.paypal.com/webapps/mpp/returns

 

Be be sure to read the terms & limitations/FAQs first.



activity list.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@kepcal

 

Probably because Sharpie wrote that 7 months ago and paypal changes its pages regularly.


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