my apologies. a live chat agent was finally able to tell me correctly that the rewards would be available after my latest payment got posted to my credit card, since the monthly interest charge had put it over the credit limit. many thanks to that intelligent live chat agent for synchrony bank/paypal. i would remove my post above, but it is not an option in the forum software, as far as i know. i do feel my post was justified, since many agents were unable to help me over the phone, from both the synchrony bank AND the paypal sources. live and learn. peace.
