Why haven't I received my cash back reward for my PayPal Business Debit Card for November 2017?
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I usually receive my cash back reward by the 4th or 5th of the month and I didn't get anything yet this month and it's the 13th. I have contacted PayPal numerous times and they won't answer me. I should have at least $30.00 coming back to me. I use my PayPal card for many signature/credit purchases each month totalling between $2000 and $3000 and should be getting cash back. I'm upset that I have not yet received my money. What's up, PayPal?
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I had to end up calling them (which I HATE, HATE, HATE) and being on hold for at least 10 minutes. They said they would credit my account and within 1 day, I was credited, but don't think the amount was correct, but better than nothing. This month (January) I have not received my cash back for December, so it looks like I need to call them AGAIN. It seems to be the only way to remedy the situation. Completely unacceptable.
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