If you think you’ve received a suspicious email or have been directed to a fake website, forward it to firstname.lastname@example.org and we’ll investigate it for you. After you send us the email, delete it from your inbox. If you clicked on any links or downloaded any attachments within the suspicious email or website, log into your account and view your transactions. It’s also a good idea to change your password.
This board is in place to allow PayPal Community members to assist each other with questions related to various products related to PayPal or offered by PayPal.
So what products are we talking about? They include PayPal Mobile, Mobile Add a Check (Check Capture), the PayPal Debit MasterCard, PayPal Smart Connect, PayPal Extras MasterCard, PayPal Credit, Student Accounts, Security Keys, and GreenDot MoneyPak, just to name a few.
If you have opinions or feedback for PayPal or eBay we encourage you to share your thoughts and ideas here: My Feedback for PayPal. Any feedback posts will be moved to the Feedback board. We appreciate your feedback but we want to ensure that members with questions can easily find answers and receive assistance. We also want to make it easier for community members to easily find opportunities to help others with questions regarding a specific subject.
Will a PayPal Employee answer my question?
While PayPal Employees moderate this board, they will not always be available to respond to every question. You may see an Employee help out from time to time.
To help foster this board into a valuable help resource for members, we will be removing any unproductive posts. Unproductive posts include posts or replies that are off-topic or do not address the original posters question or concern.
If you are asking a question, please provide as much information about the situation as you can. The more information you can provide, the easier it will be for a community member to understand the issue and provide the best information. Please remember that posting your own or another person's contact information, physical address, email address, full name, phone number, or any other personally identifiable information is prohibited.
Thank you for helping us keep the Community Help forum a friendly and productive environment for all members. We look forward to your contributions!
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.