What do I do with the item I bought after a claim?

13ig13oss
Contributor
Contributor

I bought an item, it didn't work, so I tried getting a refund. The seller never responded, so I raised it to a claim or whatever the phrase is, and the seller still didn't respond. Paypal emailed me saying I'll be getting a full refund but what do I do with the item? It's a game, pokemon heart gold, and it didn't work, it would freeze every 5 minutes randomly and making it unplayable. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

If paypal have not TOLD YOU to return it then you don't have to.


Advice is voluntary.
Kudos / Solution appreciated.

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3 REPLIES 3

minty1
Advisor
Advisor

Hi 13ig13oss

 

Only send back if ppal tell u to unless u want to?

If they havent responded to the dispute they arent doing themselves any favours

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

If paypal have not TOLD YOU to return it then you don't have to.


Advice is voluntary.
Kudos / Solution appreciated.
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13ig13oss
Contributor
Contributor

Yeah, in the email they sent me they said that no further actions were required, but I just wanted to make sure so I don't have to deal with more hassles or trouble later on.

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