Unable to make payment - Connecting to Synchrony Bank Site

micahkid
New Community Member

'We're sorry. We apologize our system is having technical difficulty retrieving your information. Please try again later.'

 

I'm getting this error every time I try to click 'Make Payment' on my PP smart connect bill.  I've been having this issue for the past week, I've tried different computers and browsers and it's still not connecting to Synchrony Bank. 

 

Anyone having this issue?

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2 REPLIES 2

jarred125
New Community Member

I am having the same issue as well.I am going to try the phone number I found : <removed>

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PayPal_Olivia
Moderator
Moderator

Hi @micahkid,

 

I'm sorry to hear that you've had difficulty making a payment to your Smart Connect account. Please find the phone number to reach them in this article.

 

I hope this helps!

 

Olivia

 

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