Shipment tracking numbers

KJS73
Contributor
Contributor

Why is there no shipment tracking number attached to my paypal transaction any longer?

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11 REPLIES 11

kernowlass
Esteemed Advisor
Esteemed Advisor

@KJS73

 

No idea, have you added it? If so then try adding it again.


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KJS73
Contributor
Contributor

I am not the seller, I am the buyer looking to see if my item has shipped from the seller. My recent purchases have had no way to track the item when seller ships. It used to be attached in your PayPal transaction logs but no longer it seems

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kernowlass
Esteemed Advisor
Esteemed Advisor

@KJS73

 

Its only attached IF the seller sends the item trackable AND adds that tracking number to their paypal account if they did not use paypal postage.


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Kudos / Solution appreciated.
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KJS73
Contributor
Contributor

Thank you I will  contact  PayPal directly

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DPCreations
Frequent Advisor
Frequent Advisor

So, ask the seller for tracking information.

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KJS73
Contributor
Contributor

Thank you I will ask PayPal directly

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

if it is an Ebay seller and he uses Ebay to print shipping label,it will show up on Paypal,but if he doesn ot use Ebay or Paypal to print labels,then you dont see it unless he adds to it.

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KJS73
Contributor
Contributor

Thank you I will contact PayPal directly 

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

Paypal cant do anything,ask your seller

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