Prepaid card as only transfer option
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I dont use my PP account often as I run a nonprofit that receives sporadic donations. Last week, when I attempted to transfer money from the PP account to my bank the only option that I was given is to transfer to a PP prepaid debit card. I did not ask for this prepaid card, do not want it and am unsure how this happened without PP notifying me or requesting permission to make this change. i want to transfer to directly to my bank only.
I tried to call customer service but automation told me that I needed a six digit pass code- dont know where to get that either. Any advice?
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Click on the "contact" link at the bottom of the page for the phone call options. Select the option with one-time passcode. A 6-digit number will appear along with the toll-free number to call. When you call, the sytem will recognize yor phone number and ask for the 6-digit code.
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You are the second one today who is asked to use your prepaid card.
If they are referring to the Paypal prerpaid Debit card,which cost $4.95 a month to maintain,some of dont even have that account?
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