I recently went out and purchased the PayPal Prepaid Mastercard as well, and to my frustration, I was told the same thing, that I would be unable to transfer my paypal balance until I had my "personalized" card. I was infuriated as well, just like one of the previous commentors. I was on the phone with them for over 3 hours! Trying to figure out why I couldn't transfer funds and then finally someone came to the realization that I only had a temporary card. I more or less threw a fit about it and told them the same thing, that their advertising was EXTREMELY misleading and said ABSOLUTELY nothing about receiving the personalized card before having full functionality of the card. It is very disappointing to learn that someone else experienced the same issue as I, a year prior to now. I am currently (literally right now) on hold for a supervisor, for over an hour now!!! Because I am trying to transfer funds from the paypal-prepaid.com site and after I go through all of the steps (which I have done previously), and was successful at it) it keeps bringing me back to the "login" screen. Of course the first 2 people I spoke with told me I would just have to wait 30 mins and then the "IT" department would have the issue fixed, but no such luck as of yet. Also back to my original mention of my initial experience with the temp card... For anyone else who gets "hoodwinked/bamboozled/run-a-mucked (Robinhood Men In Tights reference 😉 ) I would reccomend calling them and asking to speak with a supervisor and STRESSS as much as you can how frustrated you are and how you felt mislead, because in my doing so, they overnighted a personalized card to me, and waived the $25 shipping fee. If anyone happens to have a resolution to the transferring of funds issue and getting kicked back to the login screen repeatedly, please let me know! Otherwise good luck with your future paypal endeavors! I don't see myself sticking around for much longer if something doesnt change!!
