Postage not working

LynsS
New Community Member

Trying to do a postage label today,  just like I have hundreds of times.

entered the weight, 240g for 1st class large letter,

keep getting a message saying the weight is wrong for that type of postage

Do this at least 10 times a week,  never had a problem,

cleared history,  closed browser,  opened again

tried everything I can think of all day,  and its still coming up.

got onto the old way and thats telling me different,  saying paypal postage isnt available!

anyone else had problems today

thanks in advance for any tips  

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5 REPLIES 5

LynsS
New Community Member
Postage Details[ Edit Postage Details ]
Service Type: RM 1st Class stamps
Package Type: Large Letter
Weight: 0.24 kg
Display Postage Value: No
Level of Tracking: None
Expiry Date: Item needs to be sent by the end of the next working day from label purchase date.
Postage Rate
Package Cost (Base): £1.27 GBP
   
Total Postage Cost: £1.27 GBP

 
 
 
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LynsS
New Community Member

Then on the older classic version of printing a label,  I get this again

 

We are not able to generate your label at this time. Your PayPal account was not charged. Please try again later.

  • PayPal Postage is not available. We apologise for the inconvenience.
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LynsS
New Community Member

''Unable to print the requested postage label at this time. The following error occurred.

The weight entered is not supported for the package of your choice, please correct the weight to proceed''.

 

this is what I get even though everything has been entered correctly!

 

 

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lancelotme
Frequent Contributor
Frequent Contributor

why not play around with the weight and see what works,it will give you an idea? 

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Garageflowerman
Contributor
Contributor

I am getting the same problem, it's been constant for two days now and is driving me mad! Any help to get rid of this really appreciated 🙂

 

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