Paypal Working Capital Identification Error

[wolfeman]

Hi, 

I have been trying to apply for a new working capital business loan ( my second loan) and I keep getting this really anoying error " Identification Error, We are sorry - We couldn't verify your information". 

I have spent the past 3 weeks on the phone with customer service, but it seems they have no real asnwers other than keep trying different addresses. I read on the forums that they use Google maps to check your information, is this true? 

I would apreciate if anyone could help me, since there isn't a whole lot about this subject in the forums. 

Thank you,

[tblproducts]

I applied for my fourth loan. The application info is exactly the same as my prior loans, yet although not DENIED, I get the message " We couldn't verify your information".

So I call PPWC, thinking maybe they have changed the algorithm loans. The rep looked it over and could not understand the reason for this, but wait a few days and try again. If it doesn't work, call back and she will get an anylist to check it.

I did, same thing occurs.

I call, same rep says she will send it to analist and call within 24 hours.

48+ hours later I get a voicemail stating that they can't verify the business information, but  don't know why.......So keep trying periodically!! What a way to run a business!

My business name is the same, the addresss, SSN, business year, title, etc is exactly the same....

Very frustrating!

So far, I've attempted 11 times......

[SacHydro]

Did you ever get it to work?

Thanks

[SacHydro]

Having the exact same problem, Checked everything!

Did you or anyone else have any luck figuring out why?

Has anyone actually talked with an analyst?

Thanks for your help???

[hydn]

Yes we got it to work. Paid off a PayPal Credit balance not just the 6 month credits but the entire balance. Once PayPal credit balance was $0 it worked the very same day. I don't know if this was a coincidence but I tried WC many many many many times which failed without clear reason and then after clearing the PayPal credit balance which was a few hundred bux then the working capital worked. Hope this is helpful to the community.

[SacHydro]

Thank you for the reply..

It sounds like you are referring to 6 months same as cash or PP credit card. I don't have either. So no negative balances either. 

Anyone else find a possible solution??

Thanks!!

[tblproducts]

I tried again recently- still a no-go.

Oh well. Who knows why. I'll just save up to buy inventory like I've always done.

[Myrifonta]

I am having the same issue. Paid off both my loans early but just got denied. I am trying to find their email and contact them because this is not right. I am in a bind now. I have read somewhere that I could contact them and try to reverse the payment I've made to at least be able to pay my bills. Is there a way to contact them with by email?

[SacHydro]

Some people crack me up. The whole thing with the loan is that's exactly what it is a loan. Everybody thinks that PayPal put you in a bind because they did not approve you yet they're not obligated to give you another loan. I too am having the same problem I still have an identification error, I just gave up trying and I'm going to get an SBA loan. It's not fair to say they put you in a bind you put yourself in a bind because you expect them to give you a loan before you been authorized for it. Don't get me wrong I feel for you and completely understand your situation I too in my mind expected them to go through and just authorize it, but that didn't happen. I guess it wouldn't be such a bad deal if they declined the loan, the problem is they can't verify my information that they were able to verify during the first loan. Trust me I get it! But remember you are ultimately responsible for you and not fair to say it's their fault or they put you in a bind because they did not give you a loan. Good luck to you. One thing I did find during my application process was I had an auto fill program on my computer that was changing the birthdate in the application based on whatever address I tried because other people use my computer, and the auto fill program. All I can say is read every single line make sure every single line is filled out correctly but I have since done that and I still can't get verified so who knows !

[RIMSALES]

YOU ARE WORTHLESS../...   WHY ARE YOU RAMBLING..... ENTER IN ALL THE FIELDS... YOU MORON ....

YOU DONT GET THE PROCESS OF GETTING 4 LOANS....

AND ITS DENIED FOR 2 WEEKS THEN THEY GIVE YOU 20000.00 OVER NOTHING AND YOU PAY OFF 3500.00 LUMP SUM AT THE END TO REBORROW AND THEY GIVE YOU 4500.00 HOW STUPID OF A LENDER THEY ARE... THEY GET THEIR FEES BUT OFFER NOTHING FOR SUPPORT.  YOU ARE A RAMBLING BAFFOON

.... IF YOU GET 4 LOANS AND ITS BE DENIED 25 TIMES THROUGHOUT THE PROCESS SOMETHING  ISNT RIGHT

[Enricoludo]

I have the same problem, trying to apply for my second loan and being denied, shows error code 645!