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Payment Notifications Not Working In Paypal App

Contributor

Re: Payment Notifications Not Working In Paypal App

On the push notifications I hope somebody has answers to why it is not working on iPhone 7 but on iPhone 7 Plus it does
New Community Member

Re: Payment Notifications Not Working In Paypal App

The same problem with my iPhone 7 128gb. On the previous iPhone 5s the notification service worked fine.

What I have tried:

 

1) Reinstalling the app

2) Switching all settings to OFF, then ON.

3) Wipe my iPhone, and try to make it work on a clean iOS.

 

All the solutions were provided by Apple support, because Paypal support can't even diagnose the problem.

Paypal support said, that the programists have checked all once again - and everything seemed to work fine! And if I have experienced this problem with Paypal notifications - then it might be Apple problem... LOL

 

Also I've tried this:

4) Changing DNS servers in settings to Google public one: 8.8.8.8 (somebody wrote it helped).

 

So nothing worked for me since now. 

Any solutions?

Contributor

Re: Payment Notifications Not Working In Paypal App

I talked to PayPal two days ago and they told me they have their technicians working on this issue, apparently it's not working and having a problem with push notifications for everyone on iPhone. They need to update their app.
New Community Member

Re: Payment Notifications Not Working In Paypal App

Hi, 

Did you get sorted your issue?

as I'm having exactly the same one, after upgrading my old iPhone 5s to the latest one an iPhone 7, PayPal app stopped notifying us for any new transaction

New Community Member

Re: Payment Notifications Not Working In Paypal App

Same here, upgraded to iphone 7 and no notification from Paypal on it, ironically my iphone 5s is receiving the notifications still.

Contributor

Re: Payment Notifications Not Working In Paypal App

My Iphone 5 on christmas morning got the notifactions but when I when updated it, the notifactions stopped.

My iphone 6 is not getting the notifications, I had to sent back my iphone 6S and sorry I did, it was receiving the notifations with no problem. I hope it gets fixed soon.

Re: Payment Notifications Not Working In Paypal App

Same problem here - push notificatiosn worked perfectly on iPhone 6 then upgraded to an iPhone 6S and no push notifications.

If it helps, my wife's iPhone 6 is not receiving them either.

 

When we go into the Paypal application's settings, there is not option to turn push notifications on or off.

We just receive an error message.

Contributor

Re: Payment Notifications Not Working In Paypal App

I called PayPal two days ago and they say the same thing I have expedited this ticket, and are working on it but it still doesn't work for me. My husband has an iPhone 7 Plus and it works. I'm thinking of getting the iPhone 7 Plus for the PayPal notifications.
New Community Member

Re: Payment Notifications Not Working In Paypal App

I have the same issue. Notifications were working on my iPhone 5S and after upgrading to iPhone 7 (before Christmas) they stopped working. Inside the app, opening the notifications option throws an error message. Please fix this issue.