New business paypal card

Jessie-Smith199
New Community Member
I got an email saying my new business paypal card is on its way. Yes it is a legit email. The problem is it doesn't tell me where it's being mailed. I've moved in the last few months and don't have access to my previous mailbox. I have my new address on here but i just seen it wasnt my primary so i just changed it. But my problem is i don't have a location on where paypal is sending this card. Any advice?
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2 REPLIES 2

angelleye
Advisor
Advisor
Have you setup mail forwarding from the old address to your new one? If so it shouldn't matter which one they sent it to.

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
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PayPal_Olivia
Moderator
Moderator

Hi @Jessie-Smith199,

 

Thank you for your post! I'm sorry to hear of the confusion regarding the destination of your card.

 

The suggestion made by @angelleye is a good one, and you can also check with customer support to find out where your card is being sent. You can reach customer support by Facebook, Twitter, or phone or email.

 

I hope this helps!

 

Olivia

 

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