Chat with our moderator team every Wednesday between 1-2pm PT (4-5pm ET). Learn more in Community Events
I've tried everything and the only thing to work was using the Paypal phone app to generate the barrcode. I just came back from 7-11 and can confirm the funds went through after about 20 min. Previously I was using the Safari browser but tried clearing cache and even tried on my pc but it wouldn't get to the store selection.
Still not working. Does not work from Chrome or Firefox on Linux, nor from an Android phone.
Clarification: It does not work from the web browser on the Android phone, but it does work from the Android app on the Android phone. If this was all a strategem to force people to download the Paypal Android app, well, I guess it worked.
The add cash at store through the website is not working. Because PAYPAL wants you to Download and use their APP. Been trying to add cash at store for weeks and nothing just the OPPs message. Downloaded the app and the bar code for the store popped right up. Maybe just maybe Paypal should inform there users of this issue. If they are deactivating services to force you to use other services.
I called customer service and they are having technical problems when doing [Add Money] from the website. You need to do this from the Paypal mobile app. It did work for me then. On the App you'd click on your balance and then the [Add Money] option appears on the bottom of the screen.
I have not been able to get to the page to print out a barcode to add funds to my Paypal account. Over 2 weeks now has gone by after I spoke to a rep on the phone about this and she put in a trouble ticket to research the problem. Nothing has been done. If they are taking out all options to add funds physically to accounts then they should make it clear so a person can decide whether to continue their account.