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I understand the issues with PayPal Cash are frustrating, and we appreciate your feedback regarding this. We are aware that there is currently an issue with PayPal Cash as far as generating a code online as well as completing the process at the store. This is an issue we're looking into and actively working on fixing. I apologize for any inconvenience this has caused, as I'm sure it's had an impact on many people. As soon as we have an update regarding this being fixed, we'll let you know here. Thanks for your patience while we work things out!
- Ashley M
This problem needs to be fixed soon ––and I mean very soon. I (along with, I would presume, a host of others) am looking into other options outside of the PayPal choice because of this prolonged and unnecessary lapse in my being able to print a barcode to use at my local Rite Aid. I do NOT want to link any bank account to my PayPal account; the purpose for my using PayPal is to avoid potential fraud on-line with bank linkages. And I do NOT want to play with my cell phone in the store each time I want to reload my account.
No, if this situation is not fixed before the end of this month (March 2018), I am out the door and a former customer of PayPal .
Do not understand why did Paypal discontinue the pre-paid cards system in the first place. Now the bar codes does not work. I think paypal is finished . somebody else should replace them.
Coming up on a week and no clue given as to what the issue is or when or even if the problem with the "Add Cash" feature will be fixed. If this is some ploy to force customers to link a bank account, in my case I'd rather close my PP account after 15 years. No one at Paypal will give an honest answer what is going on. Even a simple notification message that they are aware of the problem and working to fix it would go a long way. I think it's really poor customer service and frankly shady business practice to keep customers in the dark as to what the problem is, when it's going to be resolved or if the option has simply been dropped.
I noticed that when I go to add cash at my local riteaid, i got a message saying something went wrong and to try reloading the page. Nothing has gotten it working, would this be an issue at paypal or greendot? was really hoping to add some cash today and do some shopping while i have the time.
When you go to add money and then click add from Store then the next page will gave you this
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