How do i get rid of paypal credit???

Gilded
New Community Member

I accidentally clicked on pay pal credit when all i wanted to do was set up a checking so i could get funds this way. Now i can't get rid of this please help! I do not want this paypal credit only my debit card is what i want. It won't let me get rid of my account either because it says that i need to pay my balance? What balance? I don't owe anything nor do i want to since i didnt want the credit HELP! I have zero balance but it wont let me close my account to try to make a new one with out a credit please help

 

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41 REPLIES 41

PayPal_Nicole
Moderator
Moderator

Hi Gilded,

 

Thank you for reaching out on the PayPal Community Forums.

  

The PayPal Community Help Forums are a venue for member to member assistance.

 

PayPal Credit has a team of Customer Care Specialists ready to help you, please give us a call at 866-528-3733 7 AM to 1 AM ET Monday-Friday, and 9 AM to 11 PM ET Saturday-Sunday. They can assist in closing your account.

 

PayPal Credit can also be reached by social media via Twitter or Facebook.

 

 

 

Thank you,
Nicole
PayPal Credit
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wizlon
New Community Member

Hi. I also accidentally enrolled in PayPal's credit offer and I don't want or need it.  I worry because I may accidentally use it and end up paying charges that are unnecessary (or worse, I may do so and not know I owe money, and end up being officially in-debt and late-paying.

 

I wish to keep my account but cancel the line of credit that I accidentally enrolled in.  Please note, the only reason I enrolled is because of the way you pushed this "offer" to me, which was mid-transaction.  It was unclear, unwanted and a pretty lousy way of trying to drumb up extra business.

 

Please remove my 'line of credit' from my account or let me know what I need to do for this to take effect.  Please provide an option that does not involve me closing my PayPal account, since it clearly can work without the line of credit as I have used it for many years without problems.

 

Thanks!

 

ARW

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DEGLA
New Community Member

Hi there,

 

In the last 6 months I have received details of at least 3 purchases that I have made for mobile phones none of which are true.

 

 Why are these purchases appearing on my account, when I haven't been active on PayPal for over 12 months?

 

I would be very grateful if you would delete my details from your system ASAP?

 

Kind Regards

 

Derek Dawes

 

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farlerpcc2006
New Community Member

if and when you want to cancel your account, if you owe paypal credit, how does that work, do you have to pay it at the time of closing your account or can it be set up into a payment plan? Just curios? Thanks!

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PayPal_Nicole
Moderator
Moderator
Hi farlerpcc2006, Thank you for posting. You can close your PayPal Credit Account at any time. Simply contact us at 866-528-3733 and speak with customer support. If you close your account while you have a balance you will still need to make monthly payments and you will still receive statements until the balance is paid in full. No further purchases will post to your Account once it has been closed.
Thank you,
Nicole
PayPal Credit
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Frostman13
New Community Member

That is BS.  PayPal has it set that its so easy to accidentally click on getting credit, but you cannot just click to cancel.  Plus, once you click "credit" it sets it as the default payment option.  Another BS moment.  You should be emabarrassed to work for such a company and think this it alright.  You have no heart or soul if you think this is OK.  

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Pynch
Member
Member

I also ACCIDENTALLY signed up for Paypal Credit. This is a serious annoyance as it always, I repeat ALWAYS, defaults to Paypal Credit as the method of payment even though I have one of my credit cards set as default.

 

Why can't I close it or remove it from my account? I have to agree with the previous person this is BS.

 

Paypal, please stop this disgusting, tricky behaviour at once!

 

 

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mcclaikl
New Community Member

Oh my gosh! What a racket and a disservice. I HATE PayPal credit. I can't get rid of it either. I have a credit card on file, but cannot use it to pay my PayPal balance. Now, they want my checking information. Why can't I pay with my American Express card.

 

I, too, am so disappointed in PayPal and feel like I am being scammed. Please tell me how to pay with my credit card and then I will cancel. Probably never use Pay Pal again I am so angry.

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DPCreations
Frequent Advisor
Frequent Advisor

PayPal Credit is just following their established practices; no surprise that you can't pay off one credit account with another credit card.   You can pay your PayPal credit account with funds from your PayPal balance or from a checking account. If you fail to pay, there will be fees.  It seems a simple choice to just pay it off.

 

You could also call PayPal to discuss it with them, but you'll still need to pay.

 

 

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