How do I cancel or change my automatic PayPal Credit payment?

rtohvert
New Community Member

I have a recurring monthly payment set up and I would like to change the amount but cannot find how to do it. I found the below help article but I don't have a PayPal Credit button. Please help. Thank you.

 

Here’s how to change your automatic PayPal Credit payment.

  1. Click PayPal Credit on the left side of the page
  2. Click Manage payments.
  3. On the right, click Change under “you set up automatic payments.”
  4. Update your payment details and click Continue.
  5. Review your payment and click Agree and Schedule Payments.
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Quandary
Advisor
Advisor

Is this actually "PayPal Credit" or a recurring payment or subscription - there is a difference.

 

If it's PayPal Credit (which is basically a line of credit or a loan) - you can't change your payments - either you pay the minimum monthly payment or the total balance.

 

If this is a recurring payment or subscription - all you can do is cancel it.  Then start over with the seller or merchant after you both agree on a different payment.  Here's how to cancel a recurring payment or subscription.

 

Here's how to check:
Login to your account.
Click the Settings (gear) icon near the top of the page.
Under the "Payment" section.
Select "Manage Pre-approved Payments".
Select the merchant whose agreement you want to cancel and click "Cancel".
Click Cancel Profile to confirm your request.

* Cancelling a subscription cancels all future scheduled payments of that subscription.
* A subscription can be cancelled up until the day of the next scheduled payment.

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Solved

Quandary
Advisor
Advisor

Is this actually "PayPal Credit" or a recurring payment or subscription - there is a difference.

 

If it's PayPal Credit (which is basically a line of credit or a loan) - you can't change your payments - either you pay the minimum monthly payment or the total balance.

 

If this is a recurring payment or subscription - all you can do is cancel it.  Then start over with the seller or merchant after you both agree on a different payment.  Here's how to cancel a recurring payment or subscription.

 

Here's how to check:
Login to your account.
Click the Settings (gear) icon near the top of the page.
Under the "Payment" section.
Select "Manage Pre-approved Payments".
Select the merchant whose agreement you want to cancel and click "Cancel".
Click Cancel Profile to confirm your request.

* Cancelling a subscription cancels all future scheduled payments of that subscription.
* A subscription can be cancelled up until the day of the next scheduled payment.

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