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Why won't PayPal accept my bank name?!

New Community Member

Why won't PayPal accept my bank name?!

I'm trying to link my bank to paypal so that i can add a new debit card.

My bank is chase and when i put chase or chase bank under where it asks for 'Bank Name', it says 

"The bank name you have entered is invalid or missing. Please try again."

I've entered everything else correctly

31 REPLIES
New Community Member

Re: Why won't PayPal accept my bank name?!

I'm having the same problem with pnc any ideas yet?
New Community Member

Re: Why won't PayPal accept my bank name?!

same issue too....

someone at paypal made a boo boo!!

New Community Member

Re: Why won't PayPal accept my bank name?!

J.P. MORGAN CHASE BANK, N.A.

 

protks.com

New Community Member

Re: Why won't PayPal accept my bank name?!

Try using PNC BANK, OHIO

 

You might try changing the suffix for different states.

 

I had to call them to find this information

New Community Member

Re: Why won't PayPal accept my bank name?!

It was doing the same to me.  I called Paypal and the correct name is JPMORGAN CHASE

 

MYSTERY SOLVED!!

New Community Member

Re: Why won't PayPal accept my bank name?!

JPMORGAN CHASE is still not working for me....

i submitted an email to support. maybe my chase is named diffrent? idk. maybe ill call my branch?

New Community Member

Re: Why won't PayPal accept my bank name?!

If you go through your main Paypal account page and add your bank account that way, it won't ask for a name.  I found this answer on another thread and it worked!  It will also show you the name of your bank, so that is helpful.  Mine is BB&T but they have it BB and T - GA.  So...yeah this was really annoying!  Paypal needs to do something about it.

New Community Member

Re: Why won't PayPal accept my bank name?!

please let me know how to enter bb&t bank on pay pal!! my husband and I won a bid on a wedding ring and the owner is expecting payment by Tues and it will not take BB&T as a bank name and Ive tried all different ways of entering it. its crazy. i see others hv had this issue. please help asap
New Community Member

Re: Why won't PayPal accept my bank name?!

a million thanks to you my friend! I was about to pull my hair out.