Why cant i activate my prepaid MasterCard online?

ljosh
New Community Member

'hello i got me mastercard its paypal debit and i tried to activate the card today it asked for my ss number card number and my age so i did and when i pressed enter it has some error and also says this We're sorry, there is a problem with your account.is there an way to fix this online NOW because im unable to call till like next week or so.'
 it tells me to call u guys im not able to call at this time once again please help me fix my problem because its telling me theres an error
 

We're sorry, there is a problem with your account.

What To Do? Please contact customer support and one of our Customer Service Agents will be happy to assist you.

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3 REPLIES 3

mmalik
New Community Member

did you ever activate your card, HOW?

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AAbrandLO
New Community Member

Were you ever able to figure this out? I believe I was just taken by them as well. I bought a card today and I can't activate it.

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top-man2
New Community Member

Did you solve the problem ?

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