Paypal Here iPhone App crashing repeatedly

[Aft3rd4rk]

After updating to the new PayPal Here iPhone App everytime i go into the Sales Activity section my iPhone crashes and the App crashes.

Can you fix ASAP please.

Cheers

[PayPal_Ashley]

Hi Aft3rd4rk,

That sounds like a pain.

I suggest deleting the PayPal Here app, powering down the phone and then powering up and reinstalling.

I hope that helps! 🙂

-Ashley

[Aft3rd4rk]

Hi Ashley,

Done that and still crashes, deleted the app, shut down phone, started phone up and reinstalled Paypal Here. Go into Sales Activity and crashes phone. Im using a iPhone 5 with latest software update. 

Definately a paypal here issue.

[PayPal_Ashley]

Hi again @Aft3rd4rk,

It looks like out technicians were able to track down an issue with the PayPal Here app for iPhone and it should be resolved now.

Can you try again?

-Ashley

[Aft3rd4rk]

Hi Ashley,

I have tried again and still get the crash. It almost loads fully now but still crashes. Ive deleted the app, restarted my iPhone 5 and reinstalled the app but still has isssues. Also if the technicians were able to resolve the issue i havent seen any bug fixes/updates for the App in iTunes. Shouldnt there be a new build available?

Unfortunately my App still crashes when accessing the "Sales Activity" screen 

[Blackcreeklodge]

Same here. I downloaded the app about 3 days ago and have the same issue. iphone 5 as well. Please fix this!!!

[PayPal_Ashley]

Hi @Aft3rd4rk and @Blackcreeklodge,

Sorry to hear it's still not working. 😞

I suggest filing a ticket with our Merchant Technical Support. They'll be able to dig deeper into the issue.

-Ashley

[Blackcreeklodge]

Tried it again yesterday and it was fine. Didn't change anything on my end. Will wait to see if it starts up again.