Paypal Credit - Approved for purchase but didn't complete

swh71
Contributor
Contributor

I was going to make a purchase and filled out the information online and then decided to pay with PayPal credit. I was approved and it shows as a pending transaction. But I decided before submitting the purchase to not go through with it. So I have the pending credit showing but I will never actually purchase the item in question. Is there a period where it remains a pending amount then is removed or do I have to do something to remove it and restore that to my available credit? I looked around the website and couldn't find any option to do so. Thanks in advance!

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

I would imagine it would just go away on its own if you did not complete the checkout process.  How long ago did you attempted the uncompleted transaction?


Kudos & Solved are greatly appreciated. 🙂
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swh71
Contributor
Contributor

Thanks for the response.

 

It's been five days now. I did everything but submit the order, so I'm hoping it just goes away. I'd cancel them out, but see no option to do so.

 

Thanks!

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Or their customer service department can assist you with your PayPal credit related issues.

 

Call them at 1-866-528-3733.

 

Service Hours are:
Monday - Friday: 8 AM - 11 PM Eastern Time
Saturday - Sunday: 9 AM - 9 PM Eastern Time


Kudos & Solved are greatly appreciated. 🙂
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