Can't login on www.paypal-prepaid.com. Error message.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
I would like to use the debitcard Paypal offers on paypal-prepaid.com
However, when I try to login on PayPal-Prepaid.com, I'll get this error:
You have encountered the following error(s):
- We are unable to log you in at this time. If you are a new user please register online.
How can this be fixed?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nobody has been able to log in all day. We are all getting the same error message. Called the prepaid debit card office and he said it would be back up by 5 pacific time. Not happening. I was told it's a third party that actually runs the accounts and card.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
FYI: I contacted Paypal Prepaid via email earlier today about the error on login, and here is the response I received:
Thank you for contacting us!
Unfortunately, our paypal-prepaid.com website is currently unavailable. We know this is an inconvenience and our IT department is working to resolve the issue.
Wella
Customer Care Specialist
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I had to add that I've only had my card one week. Just read somewhere that as of May 21st you can no longer get cash from the ATM's with the prepaid debit card. Did anyone else read this. Unbelievable. Makes me think the system will be down til the 21st? I think if the card doesn't work, then we should get a $4.95 credit for that month.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I think I remember seeing something about the not being able to take cash out of the ATM, but I thought it was in other countries outside of the US. Can't remember where I read it, though, so I could double check!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I, too, read that somewhere. I can't remember where as well.
I thought this happened randomly but I guess the entire system has been down from what I see (all the comments posted today and yesterday). I also had a random $1 deduction on Wednesday from an odd source I didn't recognize. I was about to report the suspecious activity but it disappeared minutes after. Not being able to login for the past day led me to believe my account had been hacked.
Another question, why is paypal.com working while the paypal prepaid isnt?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am sooo glad I found this forum as I was about to freak out. It did say in the email it is for other countries, it shouldn't effect us. I almost wonder if that is why the site is down, maybe something happened in those locations??
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Error when attempting to claim money in About Payments (Archive)
- PayPal linking to bank account in About Payments (Archive)
- can't link my Visa debit vard in About Payments (Archive)
- Can't receive payment in About Payments (Archive)
- Internal server error on card withdrawal in About Payments (Archive)