unauthorized payment for full balance paypal

Erica23
New Community Member

My bank account was charged the full balance of what I owed on my Paypal credit account without my authorization! has anyone else had this issue? I did not have auto pay signed up!

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2 REPLIES 2

PayPal_AshleyM
Moderator
Moderator

Hey Erica23,

 

Oh no! I'm very sorry to hear you were charged the full amount without your authorization. 😞 The best option would be to notify your bank to have them dispute the charge. Then, please contact us to discuss what options we have to get this resolved. Thank you!

 

- Ashley M


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dhu23
New Community Member

Hi Erica,

 

The same thing has happened to me!

 

Did you get it sorted?

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