''this recipient accepts paypal payments only through their website. '' Message Error

bengourramUSA
Contributor
Contributor

Hello Everyone
I need to send money to a friend but throug this operation I got the message error ''this recipient accepts paypal payments only through their website. to complete this payment''.

Both accounts are USA accounts.
please how can I resolve this issue ?
Thank you for your help.

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3 REPLIES 3

Quandary
Advisor
Advisor

Does your friend have a Business or Personal PayPal account ??

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paddymcq
Contributor
Contributor

Same here.  From a gmail account in the USA to a hotmail account in the USA.  WTF?

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PayPal_Rich
Moderator
Moderator

Hello,

 

It is very likely that your friend has payment receiving preferences which are preventing them from receiving this personal payment. I would advise you to have them check these preferences to see if anything would cause your payment to be blocked. 

Here is a helpful link with information on how to check their settings within a business account. 

 

 


- PayPal_Rich

As you slide down the banister of life, may the splinters always point in the right direction.
- Irish Proverb
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