subscription button does not work

bionguyen
Contributor
Contributor

I try to create the subscription button from my business account, put on my local web page and try to subscribe from another paypal account which already was verified but paypal payment keep asking me  this message "To complete this payment, add another debit or credit card to your PayPal account or Update your Credit Card or Debit Card".  I did try my paypal account to purchase from another website but it does not ask this message.

Can anyone advise?

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2 REPLIES 2

bionguyen
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Contributor

can anyone advise?

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RussellReal
Contributor
Contributor

In order to subscribe you need a valid credit or debit card linked to your account.

So you having a second account with no cards linked on your account, thats why you're having an issue.

 

Basically paypal enforces the commitment by requiring a backup funding source for the account

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