stuck "verifying your information"

nik1705teacher
Contributor
Contributor
I have the following problem: when trying to pay for a product purchase via paypal, I normally fill out my details, nevertheless it sends out the following message to me: "verifying your information..." it is stuck and does not continue to pay. I have tried other browsers, but again the same. I made some mobile purchases but now I can not even get it.
 
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14 REPLIES 14

skar11
New Community Member

The same problem. The Czech Republic seems to be a devill country. (I am from Brno, Czech Rep.) As the payment through www.ebay.ca works (me too) the problem is on eBay. We should to bomb eBay - let us to do it.

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ASarkady
Member
Member

I have the same problem. I can't pay on ebay.com

I'm from Hungary. I could pay it last year, but in January 2018 I can't use PayPal to pay goods at ebay.

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Inamfst
Contributor
Contributor

Hi there; this is Muhammad Inamuddin from United Arab Emirates. I faced the same issue for couples of days and was very upset and wrote to PayPal to with the hope to get solution but no luck Later I tried to pay with PayPal and after seeing this sticking issue immoderately paid by master card, payment was successful. Soon after this, the problem of “verifying your information” resolved. Actually I paid with MasterCard small amount to regulate one of the transaction; also I paid with PayPal before MasterCard just to assure problem still there. Anyway now I am able to pay with PayPal on eBay without any problem. Hope this lengthy post of mine will help community members; rather annoying reading this lengthy post. <removed>

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Inamfst
Contributor
Contributor

Hi there I faced the same issue for couples of days and was very upset and wrote to PayPal to with the hope to get solution but no luck Later I tried to pay with PayPal and after seeing this sticking issue immoderately paid by master card, payment was successful. Soon after this, the problem of “verifying your information” resolved. Actually I paid with MasterCard small amount to regulate one of the transaction; also I paid with PayPal before MasterCard just to assure problem still there. Anyway now I am able to pay with PayPal on eBay without any problem. Hope this lengthy post of mine will help community members; rather annoying reading this lengthy post. <removed>

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Hiro_CZ
New Community Member

Same here. From Czech republic ... even from proxy thru Ireland

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