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report unauthorized payment BIG PROBLEM.

Member

report unauthorized payment BIG PROBLEM.

When i go to the page where i can select the unathorized transactions and i press continue and the chose again unathorized transaction and continue the page goes into a loading state BUT IT NEVERS LOAD. i am afrain of this stuck....has anyone else experience it?

3 REPLIES
Member

Re: report unauthorized payment BIG PROBLEM.

Me too, this is the only problem in the pp site that you cannot proceed.

Anyothe with an answer please? 

Member

Re: report unauthorized payment BIG PROBLEM.

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Moderator

Re: report unauthorized payment BIG PROBLEM.

Hi @XarhsM and @ignatios,

 

Oh no! I'm sorry to hear about the issue you're seeing in the Resolution Center, and about the unauthorized activity, as well.

 

If you have been unable to report the activity using the form, please contact customer support for assistance. A representative can get the investigation started, and help you to re-secure your accounts. You can reach customer support by Facebook, Twitter, or phone or email.

 

I hope this helps!

 

Olivia

 

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