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I ended up calling customer support and they looked over my account. It showed as there being a security feature locking me out of being able to make transfers/withdraws. However, he could not pinpoint as to why they were on there (there was no explanation from where he was looking) He then asked me a series of security verification questions to try and bypass the hold.
He said it looked like it was removed and to try again to transfer in 5-10 minutes and also stated that it may not have worked- and that if it didn't, the security couldn't attempt to be bypassed again for 72 hours on customer service's end.
I tried again and it worked (by worked I mean it didn't give me that error code- it said that the transfer could take 3-5 business days)
but then when I checked back it said 1 business day (as long as you transfer before 7pm eastern time.
It now shows the withdraw as "pending"
To contact customer support:
by phone at https://www.paypal.com/selfhelp/contact/call or by email at https://www.paypal.com/selfhelp/contact/email.
I had no luck through email.
I only had luck by calling over the phone.
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I ended up calling customer support and they looked over my account. It showed as there being a security feature locking me out of being able to make transfers/withdraws. However, he could not pinpoint as to why they were on there (there was no explanation from where he was looking) He then asked me a series of security verification questions to try and bypass the hold.
He said it looked like it was removed and to try again to transfer in 5-10 minutes and also stated that it may not have worked- and that if it didn't, the security couldn't attempt to be bypassed again for 72 hours on customer service's end.
I tried again and it worked (by worked I mean it didn't give me that error code- it said that the transfer could take 3-5 business days)
but then when I checked back it said 1 business day (as long as you transfer before 7pm eastern time.
It now shows the withdraw as "pending"
To contact customer support:
by phone at https://www.paypal.com/selfhelp/contact/call or by email at https://www.paypal.com/selfhelp/contact/email.
I had no luck through email.
I only had luck by calling over the phone.
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