The same thing has happened to me twice -- the most recent happening this weekend. 😠
I get double charged for a single purchase, and then won't have access to MY MONEY for a week or more. In my opinion, THIS IS THEFT and a very NEGATIVE point for PayPal. I earn a very limited amount [$] each week. I cannot afford to wait a week or more for that extra $20 or so that was supposed to cover nessessities. I depend on my money being in my account when I need it.
I have been spreading the word as much as I can about this theft, and I am considering dropping PayPal for straight-up "guest checkouts" when making online purchases. So much for $ecurity.
Beware PayPal users, PayPal double charge is real.
P.S. While sifting through the vast number of other similar complaints/questions/calls-for-help on this community forum about double charges, I have noticed a trend of so-called "Volunteer Advisors" not really helping anyone's situation. [A lot of these inquireies never recieve an answer at all.] More often than not, these "advisors" are asking dumb questions or twisting the situation making the inquirer look incompetent/confused. If not that, then it's a simple "you're too dumb to ask that question here - go to customer service for help."
Examples:
"Unfortunately as this is a member to member help group, we cannot resolve issues such as this however, customer support can. You can contact them via email, phone or through Twitter @AskPayPal or via Private Message on their Facebook page athttps://www.facebook.com/PayPal"
"If you have been charged x2 then contact the seller and ask them to refund x1 of the payments."
...
First call your bank and see if they can re-call the second payment.
Failing that contact customer services via contact in your paypal account summary OR >>
have you considered contacting Customer Service via Facebook or Twitter?
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter."
"What is the pending transaction? Based on limited information, my guess is that transaction is the problem and needs to be fixed first."
...
Each issue is separate. I don't think the details of your problem are identical to the details fo the OP.
In any case, if you want help, you will need to provide the specific details of your transactions and why you think there is a problem. Of course, for a quick solution, you could call PayPal customer service."
"I would need to see the chronological dated list of transactions and daily balances to figure out what is going on.
For now I could only receommend to stop spending money until you get your account and your finances in order. There are too many minor transactons."
"Contact PayPal customer service. We can't access accounts here. Click Contact on bottom of page or Via Facebook it Twitter."
"Are there 2 separate transactions in you PayPal activity list?
What are the details and explanations listed?
Was the payment supposed to be from your PayPal balance?
...
What are the details of the bank transactions? You should see those when you view your bank online account.
...
That helps for the bank transactions.
What are the details in the PayPal transaction?
Also, how did you pay for the transaction?
I'm trying to figure out the relationship, but the details are essential."
(This one is a partial quote.) "In future, make sure your fund ARE available in your bank account when needed; don't keep you balance so low."
Really?
In the examples above, the inquirer was very clear what the issue was, "I am being charged twice." Period. No confusion.
"I'm saying I was charged twice.
First time was the original payment
Second time was an unauthorized second payment of the same amount."
Someone had to voice this, so I'm pointing it out: PayPal users, honestly, you most likely won't find any real help here.
Sorry. 😞
