item not recieved

codyiene
New Community Member

So I ordered something from this website on november 27th (destodubb.bigcartel.com) and I havent recieved the items. I've made contact with the guy several times, but he just keeps saying "I got you tomorrow" and nothing ever happens. I cant file a dispute because the transaction isnt on my recent activity because i checked out as a guest. I even called paypal, and they said they would call me back but never got a phone call back. Im needing to know how I can dispute this payment because I want a refund of my 70$. It has been more than enough time for this dude to send me my items. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@codyiene

 

If you paid as a guest buyer then you have 2 options.

 

1. Call customer services and ask them to open a dispute for you.

2. Call your card issuer for a chargeback?


Advice is voluntary.
Kudos / Solution appreciated.
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