help with combine shipping request

galexibluejeans
Contributor
Contributor

I have contacted the seller 4 times for combined shipping total and a promise of a deal on shippinfg for this order but have gotten no response and I keep getting "action needed" emails. Please help.

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2 REPLIES 2

Quandary
Advisor
Advisor

There's really no much that can be done to help - if you cannot communicate with the seller - then your best option would be to request a refund by opening a dispute in the Resolution Center.

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

@Quandary wrote:

There's really no much that can be done to help - if you cannot communicate with the seller - then your best option would be to request a refund by opening a dispute in the Resolution Center.


how can she open a case when she has not paid for her items,she wants combined shipping on multiple items and waiting for seller to offer such discount.

sometimes the bid amount is so low,seller would rather not offer combined shipping,or seller is away or just not reading her emails.

 

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