debit card purchase impersanation

tmoney2992
New Community Member

Hey, so I was checking my bank statement and I was seeing weird charges mo s t check out but I had one  that was linked to paypal, but when I check paypal they have no history of it. Company called rallycapll, its like a sketchy computer software company webpage. What do I do? Thanks

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@tmoney2992

 


If you bought something online and paid with a debit or credit card then it would not show in your paypal account.

BUT the seller may have processed that card payment via their Paypal 'card reader' and so you would have paid as a paypal 'guest buyer' and it would not show in your paypal account BUT would show as Paypal on your bank or card statement.


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PayPal_AshleyM
Moderator
Moderator

Hi everyone,

 

Great info! In addition to what kernowlass has said, if you did not authorize the charge and you don't see it in your PayPal history, you'll want to dispute the transaction with your bank or card company. They'll replace the account number to ensure you don't have any more unrecognized charges, and they can let you know what options they have to look into it. I hope this helps!

 

- Ashley M


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