You cannot complete this transaction at this time..

Wesker911
Contributor
Contributor

 I most recently added another VISA ELECTRON card to my account, and I wanted to withdraw funds to that card but it turns out that PayPal has some errors and faults.

When I click on withdraw, and select the method to withdraw to my card, I select the funds I want to withdraw and click continue.

I only get an error saying "You cannot complete this transaction at this time"

Note!

My card is active and my account is verified.

 

Guys I would appreciate your help or the help of the staff of PayPal since I really need the money on my account.

I need an explanation why is this happening and tips how this can be solved.

I hope you guys can help me.

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52 REPLIES 52

MacDox
Contributor
Contributor

I waiiting about 6 day but still nothing...

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Rowida
Contributor
Contributor

please can you give me the paypal FB ???

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TasosG
Contributor
Contributor

anyone with some update from paypal or any news about the problem??

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bonaireshop
Contributor
Contributor

I have same problem.

They said that my internet was not sure so I changed it and nothing yet...

It has been more than 7 days... I am worry for that..!!!

 

 

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TasosG
Contributor
Contributor

Seems like noone at paypal cares about us and our money and they hold the money without any explanation 7-9 days now!!

 

@PayPal_BJ 

@PayPal_EJ

@_Bas

@PayPal_Sam

@PayPal_Jim

 

please anyone to says us something about this problem and what we will have some fix???

 

 

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AhmedRabie
Contributor
Contributor
I cant do any witdraw yet 6 daya ago same problem i got this massage You cannot complete this transaction at this time Tired from this problem with no fix
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PayPal_Frank
Administrator
Administrator

Hi everyone,

 

I'm sorry to hear about the difficulties withdrawing to a card.

 

The error message referenced in this thread is a generic error that may have many different causes.  As mentioned earlier in the thread, one potential cause is that the PayPal security system could be blocking a transfer if it detects a higher level of risk.  In other cases it may happen with certain card issuers as PayPal is not compatible with all banks.

 

I must reiterate the advice to contact PayPal support directly if there are any account specific questions or concerns.

 

How do I reach Customer Service

 

Thanks,

Frank

If you see a helpful post, please accept it as a solution or give the author kudos. 🙂 Thanks!
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kakavida
Contributor
Contributor

Hello, Frank!

 

Customer service responded to one of us and said:

"I hope all is well with you today. I apologize for you’re unable
to withdraw the funds. I'm glad to help you out.

We are already aware of this issue and I sincerely regret the
inconvenience it has caused you. This concern has been
escalated already and our technicians are already working
to resolve this matter."

 

So is PayPal aware of a major problem with the transcations or no?

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TasosG
Contributor
Contributor
So Frank it's our problem suddenly or its PayPal's problem? As you can see by your self, all we have already contact PayPal support with no help 10 days now. Thanks, Tasos
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