Paypal used the wrong bank account on 2 occasions, it created an overdraft in the my secondary bank account twice. Customer service offered me a credit and the manager decided to make it smaller, while having attitude.
The paypal staff had admitted that it had been a mistake and even gave me a partial credit, but still didn't cover the full fee that the mistake provoked.
Who can I contact in a higher role than the customer service manager.
Needless to say that he needs to improve his customer service skills.
