Who do I contact to submit a claim against a Customer Service Manager?
viviane_I
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Posted on
Feb-15-2018
09:35 AM
Paypal used the wrong bank account on 2 occasions, it created an overdraft in the my secondary bank account twice. Customer service offered me a credit and the manager decided to make it smaller, while having attitude.
The paypal staff had admitted that it had been a mistake and even gave me a partial credit, but still didn't cover the full fee that the mistake provoked.
Who can I contact in a higher role than the customer service manager.
Needless to say that he needs to improve his customer service skills.
1 REPLY 1
JTDillinger
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Feb-22-2018
10:50 PM
To be completely honest with you, it wont matter who you complain to. Nothing will be done. Nothing.
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